Update the sign in process to allow for password recovery Updated the support site to try and remove confusion people have been experiencing. They've been expecting the credentials from the main site to work on the support site and vice versa.

Update to the RealText Editor. It's now called the Timed Text editor. Added additional output. Transcript and QuickTime. The default Timed Text output is the format that's used for providing on demand synchronized text for Flash. Update to the DocumentService to support the change to Timed Text as the default time stamped text format.

Update to the writing service to address a bug that was introduced during the last update. The bug was causing events to not pick up and releasing writer connections properly. This caused writers to not connect in some cases and forcing the use of the "Change Writer" function to get others to connect.

Update to the writing service to hopefully address the issue with writer's connection getting hung up and needing to restart the service in order to get their connection freed up. Update to the Connector application to address an issue identified last week when writing to COM ports. Update to the Connector application to provide a splash screen so that it's more obvious when it's loading.

Changed the behavior of "View Transcript" so that it's now controlled when scheduling the event instead of always being on. Transcript functionality will always be available for demos.

Added "View Transcript" functionality that allows for viewing the current transcript in a new window Fixes to some issues that were discovered during a review of error logs Issue with long strings during the streaming process Issue with validating security when there was no current selected organization Issue when sending confirmation emails with null user defined values Issue with HashSet size not being increased properly for validated sessions

Updates to player to scroll tools. This is a first step to adding more tools to the player. Updates to fix problem with "You are not authorized to view this event" error message.

Updates to player to now prompt for password in the browser instead of a javascript prompt. This addresses a potential security issue that was identified during a code review. No customer or end user had notified us of the issue. Updates to the player to support BlackBerry web browser. In order for the player to work properly on the BlackBerry browser, the following conditions must be met. The BlackBerry phone version must be v4.6 or higher The browser must be configured ...

Updates to help resolve some writer connection issues. Fixed bug when changing a users email address. Sometimes it would end up creating two accounts with the same email address instead of consolidating the accounts.

Updates to the player to support better printing Updates to the player to support Windows Mobile 6 devices